Responsible Gaming
at 89bd3 — Play Safe

Our Commitment to Responsible Gaming

At 89bd3, responsible gaming is not a box-ticking exercise — it is a core part of how we operate. We believe that online casino games and sports betting, including BPL cricket and T20 markets, should remain a form of entertainment enjoyed freely and within personal boundaries. We are committed to providing every player in Bangladesh with the information, tools, and support they need to maintain a healthy relationship with gambling.

Our responsible gaming framework is built around three pillars: prevention (keeping underage individuals off the platform and helping at-risk players identify warning signs early), protection (providing practical tools like deposit limits, session reminders, and self-exclusion), and support (connecting players who need help with trained staff and external resources around the clock).

We recognise that gambling affects different people differently. The vast majority of 89bd3 players gamble recreationally without any negative consequences. However, for a minority, gambling can become harmful — and we take our duty of care to those individuals very seriously. Every measure described on this page is available to all registered players at no cost and with no barriers to activation.

Age Restriction — 18+ Only

89bd3 is strictly an adults-only platform. You must be at least 18 years of age to register an account, make a deposit, place a bet, or claim any bonus or promotional offer. This rule applies to all players in Bangladesh without exception, regardless of the game type, betting market, or payment method used.

Age verification is a mandatory step in the account registration process. All new accounts are subject to identity checks using government-issued documentation — typically a National Identity Card (NID) or a valid passport. Accounts where age cannot be verified will be suspended pending documentation submission. Any winnings generated by an underage player will be forfeited.

We also strongly encourage parents and guardians to take precautions against minors accessing online gambling platforms on shared or family devices. Practical steps include:

• Using parental control software to block access to gambling websites on shared devices.
• Keeping login credentials private and logging out of your 89bd3 account when not in use.
• Talking openly with young people about the risks of underage gambling.
• Reporting any suspected underage access to our support team immediately — we will investigate promptly and confidentially.

Recognising Problem Gambling Signs

Problem gambling can develop gradually and is often difficult to recognise from the inside. Unlike many other forms of addiction, there are no obvious physical symptoms — it is a behavioural pattern that can be hidden from family and friends for extended periods. Understanding the warning signs is the first step toward getting help.

The following are common indicators that gambling may be becoming a problem. If you recognise several of these in your own behaviour, we strongly encourage you to use 89bd3's player protection tools or contact our support team.

Recognising these signs in yourself takes honesty and courage. If you identify with four or more of the above, you may be experiencing problem gambling. The good news is that help is available, effective, and completely confidential. 89bd3's support team will never judge you for reaching out.

Self-Assessment

The following self-assessment questions are designed to help you honestly evaluate your relationship with gambling. This is not a clinical diagnostic tool, but it is a useful first step. Answer truthfully — your responses are not submitted anywhere and are for your own reflection only.

If several of these questions prompted a "Yes", we encourage you to take a break using the time-out or self-exclusion tools described below, and to consider speaking with a professional counsellor. Our support team can point you toward appropriate resources available in Bangladesh.

Player Protection Tools

89bd3 provides a comprehensive suite of player protection tools that you can activate at any time through your account settings or by contacting our support team. All tools are free to use and take effect immediately upon activation unless otherwise noted below.

To activate any of the above tools, log in to your 89bd3 account and navigate to the Account Settings > Responsible Gaming section. Alternatively, contact our 24/7 live support team who can activate any tool on your behalf in real time.

Self-Exclusion Programme

Self-exclusion is the most powerful player protection tool available on 89bd3. It is designed for players who feel that a temporary cool-off period is not sufficient and who need a firm, binding commitment to stop gambling for an extended period. Once activated, self-exclusion cannot be reversed for the chosen duration — not by you, and not by our support staff.

Self-exclusion periods available on 89bd3 are as follows:

• 6 months — A medium-term break suited to players who need structured time away from gambling to reassess their habits.
• 1 year — A longer-term commitment that provides 12 full months away from the platform with no possibility of early reinstatement.
• 3 years — An extended exclusion period recommended for players who have identified a serious gambling problem and are seeking meaningful long-term change.
• Permanent (indefinite) — A lifetime exclusion with no end date. This option is irreversible. Your account will be closed permanently and you will not be able to register a new account using the same identity documents.

During self-exclusion, the following applies to your 89bd3 account:

• You will not be able to log in, deposit funds, or place any bets or wagers.
• All pending bonus offers and free bets associated with your account will be cancelled.
• Any remaining balance in your account at the time of exclusion will remain secure and can be withdrawn by contacting our support team with identity verification.
• You will be removed from our marketing lists and will not receive any promotional communications for the duration of the exclusion period.
• After a 6-month, 1-year, or 3-year exclusion ends, you may request account reinstatement only after a mandatory 7-day reflection period and completion of a responsible gaming check with our support team.

To initiate self-exclusion, contact our live support team via chat or email at support@89bd3.app. Our agents are trained to handle these requests with care, confidentiality, and without judgement. The process typically takes less than 10 minutes to complete.

Support & Resources

Whether you are concerned about your own gambling or worried about someone close to you, reaching out for help is the most important step you can take. 89bd3's support team is your first point of contact for activating any protection tool, discussing your concerns in confidence, or being directed to professional support services.

We understand that speaking openly about gambling difficulties can feel uncomfortable — especially in Bangladesh, where stigma around gambling can still exist in some communities. Our support agents are trained to listen without judgement and to provide practical help in a respectful, discreet manner. All responsible gaming conversations are treated as strictly confidential and are never shared with third parties.

In addition to our internal support, we encourage players who need professional counselling or peer support to explore external resources. While 89bd3 does not formally endorse any third-party organisation, the following types of support are generally available in Bangladesh:

• Mental health professionals: Licensed therapists and counsellors in Dhaka, Chittagong, Sylhet, Khulna, and other major cities can provide confidential support for gambling-related issues as part of broader behavioural health treatment.
• National Mental Health Helpline: Bangladesh operates a national mental health helpline (Kaan Pete Roi) offering confidential emotional support. Gambling-related distress can be discussed with trained listeners.
• Community support groups: Peer-led support groups modelled on international programmes such as Gamblers Anonymous operate in several Bangladeshi cities. Your 89bd3 support agent can help you locate one near you.
• Family counselling: If a family member's gambling is affecting your household, relationship counsellors and family therapists across Bangladesh can provide structured guidance and mediation.
• Online forums and resources: International organisations such as GamCare and BeGambleAware provide free, English-language resources on problem gambling that are accessible to players in Bangladesh.

Safer Gambling Tips

For the majority of 89bd3 players, gambling is an enjoyable leisure activity — much like watching a BPL cricket match or attending a local kabaddi tournament. Keeping it that way requires a few simple habits. The following practical tips can help you maintain a healthy, sustainable approach to gambling on 89bd3.

• Set a budget before you play. Decide the maximum amount you are comfortable losing before you open any game or betting market. Treat this as your entertainment budget — money you would be happy to spend even if you lose every taka of it.
• Never chase losses. If you have reached your session budget, stop. The idea that you can win back lost money by continuing to play is the most common trap in gambling. Losses are part of the game — accept them and walk away.
• Take regular breaks. Use the session time-limit and reality check tools available on 89bd3. Step away from the screen every hour. Go for a walk, have a meal, or call a friend. Physical distance from the game helps reset your perspective.
• Gamble only with money you can afford to lose. Never use money reserved for rent, food, school fees, utility bills, or any other essential household expense. Set up a separate account or digital wallet specifically for your gambling budget if this helps you maintain the separation.
• Do not gamble when emotional. Gambling while stressed, angry, grieving, or under the influence of alcohol significantly increases the risk of impulsive decisions and excessive spending. If you are going through a difficult period, take a break from gambling until you feel grounded.
• Balance gambling with other activities. Gambling should be one leisure activity among many — not your primary hobby or social outlet. Maintain a diverse range of interests: sport, family time, community events, and professional development.
• Keep gambling to yourself — but not your problems. It is fine to enjoy gambling privately, but if your gambling starts causing financial or emotional difficulties, talk to someone you trust. Keeping problems secret allows them to grow.
• Use 89bd3's tools proactively, not reactively. Do not wait until gambling becomes a problem before setting deposit limits or enabling reality checks. Set your boundaries on day one — it is much easier to maintain limits established from the start than to impose them after a loss spiral.

Remember: 89bd3 games and sports betting markets are designed to be entertaining and to provide the platform with a statistical edge over time. There is no strategy, betting system, or lucky charm that can reliably overcome the house edge in the long run. Enjoy the experience for what it is — a form of entertainment with an element of chance — and never gamble with money or emotions you cannot afford to lose.