Privacy Policy —
89bd3 Protects Your Data

Information We Collect

When you register for and use the 89bd3 platform, we collect certain categories of personal information in order to operate your account, process transactions, verify your identity, and deliver a secure and personalised gaming experience. The following table summarises the categories of data we collect and the primary reason for collecting each category.

We collect this information through the following channels: the account registration form, identity verification (KYC) submissions, payment gateway interactions, your direct communications with our support team, and automatically through cookies and server logs when you browse or use the platform.

You are not required to provide all categories of data immediately upon registration. However, certain features — particularly deposits, withdrawals, and bonus claims — will not be available until the relevant data has been provided and verified. We will always make clear which data fields are mandatory at the point of collection.

How We Use Your Data

89bd3 processes your personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purpose for which it was originally collected. The following are the primary purposes for which we use the personal data we hold about you:

• Account creation and management: To register your account, authenticate your identity at login, manage your account settings, and maintain your account history on the 89bd3 platform.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported payment channels in Bangladeshi Taka (৳).
• Age and identity verification: To confirm that you are aged 18 or over and that your identity matches the information on file, as required for responsible gaming and anti-fraud compliance.
• Anti-money laundering (AML) and fraud prevention: To monitor transactions for suspicious activity, comply with financial crime prevention obligations, and investigate or report any activity that raises concern.
• Responsible gaming: To monitor your betting patterns and gameplay behaviour for indicators of problem gambling, to enforce deposit limits or self-exclusion requests you have submitted, and to provide you with timely responsible gaming information when appropriate.
• Customer support: To respond to your support requests, investigate complaints, resolve disputes, and improve the quality of our support interactions.
• Platform improvement and analytics: To understand how players use the platform, identify technical issues, optimise performance, and develop new features. Analytics data is aggregated and anonymised wherever possible.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates via SMS or email — but only if you have opted in to receive such communications. You may withdraw this consent at any time.
• Legal and regulatory compliance: To comply with applicable laws, respond to lawful requests from regulatory authorities, and enforce our Terms & Conditions.

The legal basis on which we process your personal data includes: the performance of a contract with you (operating your account and processing transactions), our legitimate business interests (security, fraud prevention, platform improvement), compliance with legal obligations (KYC, AML), and your explicit consent (marketing communications, sensitive data processing).

Data Sharing & Disclosure

89bd3 does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or any party that intends to use it for their own commercial marketing. We may, however, share your personal data with the following categories of trusted third parties where it is necessary to deliver our services or comply with our legal obligations:

• Payment service providers: Mobile financial service operators (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) receive only the minimum data necessary to process your specific transaction. These providers operate under their own privacy policies and data protection obligations.
• Game software providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session data to facilitate gameplay, RNG certification, and game performance auditing. Your full identity is not shared with game providers.
• Identity verification services: Where required, we may use third-party KYC and identity verification platforms to validate documents you submit. These providers are contractually bound to use your data solely for verification purposes.
• IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers who access data only as data processors under strict contractual data protection terms and with no independent right to use your data.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies if we are legally compelled to do so by a valid court order, statutory requirement, or formal regulatory request. We will notify you of such a disclosure where we are legally permitted to do so.
• Business successors: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and advised of your options.

Cookies & Tracking

89bd3 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your login session, and collect anonymised analytics data. Cookies are small text files stored on your device by your browser when you visit our site. They do not contain executable code and cannot carry viruses.

The following categories of cookies are used on 89bd3:

• Strictly necessary cookies: Essential for the platform to function. They manage your login session, maintain your account state between pages, enable secure payment flows, and prevent cross-site request forgery (CSRF). These cookies cannot be disabled without breaking core platform functionality.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and suspicious login patterns. These cookies help us protect your account from unauthorised access.
• Analytics cookies: Anonymised cookies that help us understand how users navigate the platform — which pages are most visited, where sessions end, and which features are used most frequently. This data is aggregated and cannot be used to identify you individually. We do not use Google Analytics or other third-party analytics providers that send your data to external servers.
• Preference cookies: Store your platform preferences such as language setting (English) and notification preferences so you do not need to re-enter them on every visit.

89bd3 does not use advertising cookies, tracking pixels, cross-site cookies, or any technology designed to follow your browsing behaviour outside of the 89bd3 platform. We do not work with third-party ad networks on this site.

You can control and delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies will affect your ability to log in and use the platform. For guidance on managing cookies in your specific browser, consult your browser's help documentation.

Data Security

89bd3 employs a comprehensive, multi-layered security framework to protect your personal data from unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include both technical and organisational controls, which are reviewed and updated regularly in response to the evolving threat landscape.

• TLS/SSL encryption: All data transmitted between your device and 89bd3 servers is encrypted using Transport Layer Security (TLS 1.2 or higher). Our SSL certificate is validated and renewed continuously.
• Encrypted data at rest: Sensitive personal data stored in our databases — including identity documents, financial references, and account credentials — is encrypted at rest using AES-256 encryption.
• Password security: User passwords are never stored in plain text. They are hashed using a strong, salted hashing algorithm. 89bd3 staff cannot retrieve your plain-text password; if you forget it, a secure reset process is required.
• Access control: Access to personal data is restricted on a strict need-to-know basis. Staff members can only access the data categories required to perform their specific job function. All data access by staff is logged and auditable.
• Intrusion detection and monitoring: Our infrastructure is monitored continuously for unusual access patterns, potential intrusions, and security anomalies. Automated alerts escalate suspicious events to our security team immediately.
• Regular security audits: 89bd3 conducts periodic internal and third-party security assessments of its platform, including penetration testing and vulnerability scanning, to proactively identify and remediate weaknesses.

Despite these measures, no system connected to the internet can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 89bd3 will notify you without undue delay and provide guidance on the steps you should take to protect yourself.

You also play a role in keeping your account secure. You are responsible for maintaining the confidentiality of your login credentials and for logging out of your account when using shared devices. If you suspect your account has been compromised, contact our 24/7 live support immediately.

Data Retention

89bd3 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you. Anonymised, aggregated data (such as platform usage statistics) may be retained indefinitely as it no longer constitutes personal data.

If you request the deletion of your account, 89bd3 will promptly deactivate your account and begin the deletion process. Note that certain categories of data — particularly financial records and KYC documents — must be retained for the statutory periods listed above even after account closure. We will inform you of which data categories are subject to mandatory retention at the time of your deletion request.

Your Privacy Rights

As a user of the 89bd3 platform, you have a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights in a timely and transparent manner. The following rights are available to you:

• Right of access: You have the right to request a copy of the personal data 89bd3 holds about you, along with information about how it is being used. We will provide this within 30 calendar days of a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most profile information directly via your account settings, or contact support for assistance.
• Right to erasure: You may request that we delete your personal data where there is no longer a legitimate basis for us to hold it. This right is subject to our legal retention obligations (see Data Retention above). We cannot delete data we are legally required to keep.
• Right to restrict processing: In certain circumstances — for example, while a dispute about data accuracy is pending — you may request that we restrict our processing of your data rather than delete it.
• Right to object: You have the right to object to our processing of your personal data where we rely on legitimate interests as our legal basis, and where our processing impacts your fundamental rights. You also have an absolute right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent (such as receiving marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to data portability: You may request a structured, machine-readable copy of the personal data you have provided to 89bd3 for the purposes of transferring it to another service provider, where technically feasible.

To exercise any of these rights, please contact our support team via live chat or at support@89bd3.app. We may need to verify your identity before processing the request. All requests are handled within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will inform you of the extension and the reason for it.

If you are not satisfied with our response to a privacy request, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. 89bd3 will cooperate fully with any such investigation.

Contact & DPO

89bd3 takes its data protection responsibilities seriously. If you have any questions, concerns, or requests relating to this Privacy Policy or to how your personal data is handled, please use one of the following contact methods:

• Live Chat: Available 24/7 directly on the 89bd3 platform — the fastest route to a support agent who can assist with account-related data queries.
• Email: support@89bd3.app — for formal written privacy requests, data access requests, or complaints. Please include "Privacy Request" in the subject line and provide sufficient detail for us to identify your account and understand your request.

89bd3 has designated a Data Protection Officer (DPO) who is responsible for overseeing this Privacy Policy and ensuring compliance with applicable data protection principles. The DPO can be reached through the same contact channels listed above, addressed specifically to the attention of the Data Protection Officer.

This Privacy Policy was last reviewed and updated on 1 January 2026. 89bd3 reserves the right to amend this policy at any time. Material changes will be communicated to registered users via in-platform notification or email prior to taking effect. Continued use of the platform following a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.